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January 22, 2021

Hassle-free Ownership with Changan Vital 5 Breakthroughs in After Sales

Once you own a Changan, you get Lasting Safety all the way. Our After Sales experts will make sure of that. Every Changan vehicle is built and field-tested to last you at least 10 years. But as every smart car owner knows, regular maintenance extends a car’s life for many more road-worthy rides ahead. 

Introducing the Changan Vital 5 After Sales service, designed by Changan Motor Philippines, Inc. (CMPI) After Sales to bring the Changan customer promise to the Filipino: Our customers are out top priority. We listen first then find ways to exceed expectations.

CMPI’s comprehensive car care program covers your vital needs to add value and make your life on the road in the New Normal. 

Vital Sign 1: The Changan 5-Year Warranty 

Changan’s 5-year or 150,000-km (or whichever comes first) warranty is vital care right from the start and all throughout your journey! Coverage automatically starts once your vehicle is handed over to you. 

Vital Sign 2: Changan Fastlane + ASAP60

Changan’s revolutionary preventive maintenance service (PMS) cuts down on costs and complex procedures. With ASAP60, you get two Certified Service Technicians to work on your car and finish the job in 60 minutes, OR IT’S FREE! And on your first year with us (or first 20,000 km mileage), Preventive Maintenance LABOR is FREE. Customers only need to get their PMS appointments every 6 months or 10,000 KM, whichever comes first. Service job covers regular PMS parts, lubes, and fluids replacement, as well as vehicle inspection items to ensure that your vehicle is in top condition.

Vital Sign 3: 100% Maintenance Parts Availability

True to our promise of Lasting Safety and worry-free ownership, you get 100% assurance that maintenance parts are available, or you get them for FREE -- an industry-first from Changan Motor Philippines, Inc.!

Vital Sign 4: Changan Pace-Setter 

And when the going gets tough, we have a dedicated team to provide free towing and roadside assistance, wherever you are, whenever you need it!

Vital Sign 5: CAIA 24/7 Customer Care

Inquire or book service appointments through our breakthrough AI, CAIA (Changan Artificial Intelligence Agent), for fast and seamless connection to our 24/7 Technician and Parts Center. Chat with CAIA via facebook.com/ChanganPhil, the official Changan Motor Philippines Facebook page. Another industry-first from CMPI!

“We formulated the Vital 5 to give customers more reasons to trust Changan and our network of 33 dealers nationwide,” affirms CMPI President and CEO Ma. Fe Perez-Agudo. “Changan Vital 5 after-sales service brings to life Changan’s promise of lasting safety for our customers.”

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